Extended Support Programmes
Combine VetLed services to create your own bespoke support programme.
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Overview:
We frequently work with clients to combine our services to form extended practice support programmes.
Extended support programmes can be delivered:
- To whole practice teams seeking a comprehensive change programme
- As a “train the champion”/“train the trainer” programme where we upskill specific groups within your practice or organisation to effect change from within.
We work with practice leaders to select a combination of topics most pertinent to your workplace to form monthly themed “modules”.
Modules can be combined with regular observation days and group/individual coaching, DISC profiling and safety culture surveys. With our extended support programmes, the choice really is yours!
Cost, structure and contents are discussed in detail during our initial planning with your leadership team and tailored to fit your bespoke requirements.
Who is this suitable for?
Practice teams or Small groups within a practice/hospital
Service classification:
Practices & teams, corporate organisations
Length:
6-12m+ programmes
Course Testimonials
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
CVS new graduate
“The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.”
CVS new graduate
“The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.”
David Donovan
“The whole team found the Introduction to the Civility Programme extremely useful to ensure we all had the same understanding of the importance of civility in practice. We are looking forward to the next steps in the programme so that we have more tools and training for compassionate communication as a team.”
David Donovan
“The whole team found the Introduction to the Civility Programme extremely useful to ensure we all had the same understanding of the importance of civility in practice. We are looking forward to the next steps in the programme so that we have more tools and training for compassionate communication as a team.”
Catherine Oxtoby
‘Great atmosphere, collaboration and chat!’
Catherine Oxtoby
‘Great atmosphere, collaboration and chat!’
Lucy Webb
‘I was hesitant about it being all virtual and how engaging it would feel, however the tech has been easy to navigate and I haven't had any issues. The networking session was run really well and I enjoyed the opportunity for discussion.‘
Lucy Webb
‘I was hesitant about it being all virtual and how engaging it would feel, however the tech has been easy to navigate and I haven't had any issues. The networking session was run really well and I enjoyed the opportunity for discussion.‘
Samantha Van Der Struys
‘Really useful conversation. I feel like I’ve found my tribe!’
Samantha Van Der Struys
‘Really useful conversation. I feel like I’ve found my tribe!’
Claire Hill
‘The networking sessions were super valuable to discuss and learn from each others experience of human factors in practice and the different approaches to situations. ‘
Claire Hill
‘The networking sessions were super valuable to discuss and learn from each others experience of human factors in practice and the different approaches to situations. ‘
Anne Barriere
‘Each of the previous VHFC have left me looking forward for the next one, and this year has not been different. What a fantastic event and community and how amazing to see it grow!'
Anne Barriere
‘Each of the previous VHFC have left me looking forward for the next one, and this year has not been different. What a fantastic event and community and how amazing to see it grow!'
Petra Agthe
‘Loved every moment. Every session was excellent and engaging. It was energising and encouraging to feel part of just a vibrant community creating change in the profession. Still lots of talks to go through on catch up! No real suggestions as everything was just great.’
Petra Agthe
‘Loved every moment. Every session was excellent and engaging. It was energising and encouraging to feel part of just a vibrant community creating change in the profession. Still lots of talks to go through on catch up! No real suggestions as everything was just great.’
Hamish Rose
‘Brilliant session with Dan and Cat. Really engaging and very interesting.’
Hamish Rose
‘Brilliant session with Dan and Cat. Really engaging and very interesting.’
Charlotte
‘Helpful and nice to have a safe space to discuss practice’
Charlotte
‘Helpful and nice to have a safe space to discuss practice’
Mark Evans
“In a busy multi-disciplinary referral hospital like ours, Human Factors plays a key role in team dynamics, staff wellbeing, and ultimately patient care. The support of VetLed has been invaluable in improving our knowledge in this area.
The VetLed team worked with colleagues from across the hospital over an extended period, using observations, frameworks, tools, and techniques that we can take forward on our Human Factors improvement journey.
We are grateful for the support of VetLed and would not hesitate to work with them again in the future.”
Mark Evans
“In a busy multi-disciplinary referral hospital like ours, Human Factors plays a key role in team dynamics, staff wellbeing, and ultimately patient care. The support of VetLed has been invaluable in improving our knowledge in this area.
The VetLed team worked with colleagues from across the hospital over an extended period, using observations, frameworks, tools, and techniques that we can take forward on our Human Factors improvement journey.
We are grateful for the support of VetLed and would not hesitate to work with them again in the future.”
Emma Farrelly
“I just wanted to drop you both a note to say, thank you for the sessions you ran for us this and last week. The feedback from our teams has been overwhelmingly positive. The sessions were well delivered, engaging and very useful! It has definitely triggered a couple of other projects we would like to implement later in the year.”
Emma Farrelly
“I just wanted to drop you both a note to say, thank you for the sessions you ran for us this and last week. The feedback from our teams has been overwhelmingly positive. The sessions were well delivered, engaging and very useful! It has definitely triggered a couple of other projects we would like to implement later in the year.”
Vet Delegate
“The most inspiring CPD I have done in 15 years.”
Vet Delegate
“The most inspiring CPD I have done in 15 years.”
Online short
“Lightbulb moments”.
Online short
“Lightbulb moments”.
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
CVS new graduate
“The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.”
CVS new graduate
“The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.”
David Donovan
“The whole team found the Introduction to the Civility Programme extremely useful to ensure we all had the same understanding of the importance of civility in practice. We are looking forward to the next steps in the programme so that we have more tools and training for compassionate communication as a team.”
David Donovan
“The whole team found the Introduction to the Civility Programme extremely useful to ensure we all had the same understanding of the importance of civility in practice. We are looking forward to the next steps in the programme so that we have more tools and training for compassionate communication as a team.”
Catherine Oxtoby
‘Great atmosphere, collaboration and chat!’
Catherine Oxtoby
‘Great atmosphere, collaboration and chat!’
Lucy Webb
‘I was hesitant about it being all virtual and how engaging it would feel, however the tech has been easy to navigate and I haven't had any issues. The networking session was run really well and I enjoyed the opportunity for discussion.‘
Lucy Webb
‘I was hesitant about it being all virtual and how engaging it would feel, however the tech has been easy to navigate and I haven't had any issues. The networking session was run really well and I enjoyed the opportunity for discussion.‘
Samantha Van Der Struys
‘Really useful conversation. I feel like I’ve found my tribe!’
Samantha Van Der Struys
‘Really useful conversation. I feel like I’ve found my tribe!’
Claire Hill
‘The networking sessions were super valuable to discuss and learn from each others experience of human factors in practice and the different approaches to situations. ‘
Claire Hill
‘The networking sessions were super valuable to discuss and learn from each others experience of human factors in practice and the different approaches to situations. ‘
Anne Barriere
‘Each of the previous VHFC have left me looking forward for the next one, and this year has not been different. What a fantastic event and community and how amazing to see it grow!'
Anne Barriere
‘Each of the previous VHFC have left me looking forward for the next one, and this year has not been different. What a fantastic event and community and how amazing to see it grow!'
Petra Agthe
‘Loved every moment. Every session was excellent and engaging. It was energising and encouraging to feel part of just a vibrant community creating change in the profession. Still lots of talks to go through on catch up! No real suggestions as everything was just great.’
Petra Agthe
‘Loved every moment. Every session was excellent and engaging. It was energising and encouraging to feel part of just a vibrant community creating change in the profession. Still lots of talks to go through on catch up! No real suggestions as everything was just great.’
Hamish Rose
‘Brilliant session with Dan and Cat. Really engaging and very interesting.’
Hamish Rose
‘Brilliant session with Dan and Cat. Really engaging and very interesting.’
Charlotte
‘Helpful and nice to have a safe space to discuss practice’
Charlotte
‘Helpful and nice to have a safe space to discuss practice’
Mark Evans
“In a busy multi-disciplinary referral hospital like ours, Human Factors plays a key role in team dynamics, staff wellbeing, and ultimately patient care. The support of VetLed has been invaluable in improving our knowledge in this area.
The VetLed team worked with colleagues from across the hospital over an extended period, using observations, frameworks, tools, and techniques that we can take forward on our Human Factors improvement journey.
We are grateful for the support of VetLed and would not hesitate to work with them again in the future.”
Mark Evans
“In a busy multi-disciplinary referral hospital like ours, Human Factors plays a key role in team dynamics, staff wellbeing, and ultimately patient care. The support of VetLed has been invaluable in improving our knowledge in this area.
The VetLed team worked with colleagues from across the hospital over an extended period, using observations, frameworks, tools, and techniques that we can take forward on our Human Factors improvement journey.
We are grateful for the support of VetLed and would not hesitate to work with them again in the future.”
Emma Farrelly
“I just wanted to drop you both a note to say, thank you for the sessions you ran for us this and last week. The feedback from our teams has been overwhelmingly positive. The sessions were well delivered, engaging and very useful! It has definitely triggered a couple of other projects we would like to implement later in the year.”
Emma Farrelly
“I just wanted to drop you both a note to say, thank you for the sessions you ran for us this and last week. The feedback from our teams has been overwhelmingly positive. The sessions were well delivered, engaging and very useful! It has definitely triggered a couple of other projects we would like to implement later in the year.”
Vet Delegate
“The most inspiring CPD I have done in 15 years.”
Vet Delegate
“The most inspiring CPD I have done in 15 years.”
Online short
“Lightbulb moments”.
Online short
“Lightbulb moments”.
Mark Evans
“In a busy multi-disciplinary referral hospital like ours, Human Factors plays a key role in team dynamics, staff wellbeing, and ultimately patient care. The support of VetLed has been invaluable in improving our knowledge in this area.
The VetLed team worked with colleagues from across the hospital over an extended period, using observations, frameworks, tools, and techniques that we can take forward on our Human Factors improvement journey.
We are grateful for the support of VetLed and would not hesitate to work with them again in the future.”
Mark Evans
“In a busy multi-disciplinary referral hospital like ours, Human Factors plays a key role in team dynamics, staff wellbeing, and ultimately patient care. The support of VetLed has been invaluable in improving our knowledge in this area.
The VetLed team worked with colleagues from across the hospital over an extended period, using observations, frameworks, tools, and techniques that we can take forward on our Human Factors improvement journey.
We are grateful for the support of VetLed and would not hesitate to work with them again in the future.”
Hamish Rose
‘Brilliant session with Dan and Cat. Really engaging and very interesting.’
Hamish Rose
‘Brilliant session with Dan and Cat. Really engaging and very interesting.’
Petra Agthe
‘Loved every moment. Every session was excellent and engaging. It was energising and encouraging to feel part of just a vibrant community creating change in the profession. Still lots of talks to go through on catch up! No real suggestions as everything was just great.’
Petra Agthe
‘Loved every moment. Every session was excellent and engaging. It was energising and encouraging to feel part of just a vibrant community creating change in the profession. Still lots of talks to go through on catch up! No real suggestions as everything was just great.’
Claire Hill
‘The networking sessions were super valuable to discuss and learn from each others experience of human factors in practice and the different approaches to situations. ‘
Claire Hill
‘The networking sessions were super valuable to discuss and learn from each others experience of human factors in practice and the different approaches to situations. ‘
Samantha Van Der Struys
‘Really useful conversation. I feel like I’ve found my tribe!’
Samantha Van Der Struys
‘Really useful conversation. I feel like I’ve found my tribe!’
Catherine Oxtoby
‘Great atmosphere, collaboration and chat!’
Catherine Oxtoby
‘Great atmosphere, collaboration and chat!’
CVS new graduate
“The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.”
CVS new graduate
“The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.”
Online short
“Lightbulb moments”.
Online short
“Lightbulb moments”.
Vet Delegate
“The most inspiring CPD I have done in 15 years.”
Vet Delegate
“The most inspiring CPD I have done in 15 years.”
Emma Farrelly
“I just wanted to drop you both a note to say, thank you for the sessions you ran for us this and last week. The feedback from our teams has been overwhelmingly positive. The sessions were well delivered, engaging and very useful! It has definitely triggered a couple of other projects we would like to implement later in the year.”
Emma Farrelly
“I just wanted to drop you both a note to say, thank you for the sessions you ran for us this and last week. The feedback from our teams has been overwhelmingly positive. The sessions were well delivered, engaging and very useful! It has definitely triggered a couple of other projects we would like to implement later in the year.”
Charlotte
‘Helpful and nice to have a safe space to discuss practice’
Charlotte
‘Helpful and nice to have a safe space to discuss practice’
Anne Barriere
‘Each of the previous VHFC have left me looking forward for the next one, and this year has not been different. What a fantastic event and community and how amazing to see it grow!'
Anne Barriere
‘Each of the previous VHFC have left me looking forward for the next one, and this year has not been different. What a fantastic event and community and how amazing to see it grow!'
Lucy Webb
‘I was hesitant about it being all virtual and how engaging it would feel, however the tech has been easy to navigate and I haven't had any issues. The networking session was run really well and I enjoyed the opportunity for discussion.‘
Lucy Webb
‘I was hesitant about it being all virtual and how engaging it would feel, however the tech has been easy to navigate and I haven't had any issues. The networking session was run really well and I enjoyed the opportunity for discussion.‘
David Donovan
“The whole team found the Introduction to the Civility Programme extremely useful to ensure we all had the same understanding of the importance of civility in practice. We are looking forward to the next steps in the programme so that we have more tools and training for compassionate communication as a team.”
David Donovan
“The whole team found the Introduction to the Civility Programme extremely useful to ensure we all had the same understanding of the importance of civility in practice. We are looking forward to the next steps in the programme so that we have more tools and training for compassionate communication as a team.”
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
VetLed Team:
Dan Tipney
Dr. Cat Auden
Dr. Ru Clements
Dr. Louise Millar
Dr. Jenny Guyat
FAQs
