Veterinary Human Factors Fundamentals
One-day introductory course to understand and apply veterinary Human Factors principles.
Overview:
This course helps you understand the strengths and limitations of the humans and systems in veterinary practice. You'll leave with practical, evidence-based tools that you can use in the challenges of everyday practice,plus an understanding of topics within the field of Human Factors that you may want to explore in further detail.
Topics covered include:
Team communication, decision making under pressure, situational awareness, cognitive limitations and systems thinking, and much more.
Real life examples and case studies are referenced throughout the day so you leave with firm ideas on how to apply this knowledge to your everyday work, improving patient care and team wellbeing.
Developed by our team of Human Factors specialists, using expertise from within the veterinary profession and from other fields such as commercial aviation, healthcare and elite sport, this one-day course is packed with both theory and best practice.
Who is this course suitable for?
All members of veterinary teams, both clinical and non-clinical. There is great benefit for a whole team having an understanding of Human Factors fundamentals.
Service classification:
Practices & teams, corporate organisations
Course length:
1 day
Course Testimonials
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Jane King
'Dan's talk was fascinating and thought-provoking. It is so applicable to our work in the veterinary sector, both in terms of communication and Human Factors within our practices. Learning in these current times to be adaptive with all that is going on in the world around us is so important.'
Jane King
'Dan's talk was fascinating and thought-provoking. It is so applicable to our work in the veterinary sector, both in terms of communication and Human Factors within our practices. Learning in these current times to be adaptive with all that is going on in the world around us is so important.'
Katie McCreary
“As with previous VetLed stuff it has given me more/renewed enthusiasm to take the Human Factors, QI, patient safety stuff and keep it going in the practice.”
Katie McCreary
“As with previous VetLed stuff it has given me more/renewed enthusiasm to take the Human Factors, QI, patient safety stuff and keep it going in the practice.”
Stuart McMorrow
“We worked with VetLed for an intensive, and brilliant, year. They created a bespoke programme for our practice after chatting through where we were and where we wanted to be. To say it was helpful is a massive understatement! They know what they are talking about and the observation days they conducted gave us massive insight into areas we had not seen we could improve on. I can't recommend their help and support enough!”
Stuart McMorrow
“We worked with VetLed for an intensive, and brilliant, year. They created a bespoke programme for our practice after chatting through where we were and where we wanted to be. To say it was helpful is a massive understatement! They know what they are talking about and the observation days they conducted gave us massive insight into areas we had not seen we could improve on. I can't recommend their help and support enough!”
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Alicia Roberts
‘Really good day to just practice some more scenarios and refresh knowledge after getting stuck into practice life!’
Alicia Roberts
‘Really good day to just practice some more scenarios and refresh knowledge after getting stuck into practice life!’
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Head Of Nursing Services
“The team have become much more aware of how incivility can affect us and our performance and in general the team are more inclined to discuss this amongst themselves and some team members have grown in confidence to approach peers and deliver feedback when they have perceived someone to be uncivil.”
Head Of Nursing Services
“The team have become much more aware of how incivility can affect us and our performance and in general the team are more inclined to discuss this amongst themselves and some team members have grown in confidence to approach peers and deliver feedback when they have perceived someone to be uncivil.”
‘Being Human in Practice’
“Excellent teaching, good combination of information and group discussion in a safe environment”
‘Being Human in Practice’
“Excellent teaching, good combination of information and group discussion in a safe environment”
Liv Stockdale
“Brilliant presentation and speaker.”
Liv Stockdale
“Brilliant presentation and speaker.”
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Jane King
'Dan's talk was fascinating and thought-provoking. It is so applicable to our work in the veterinary sector, both in terms of communication and Human Factors within our practices. Learning in these current times to be adaptive with all that is going on in the world around us is so important.'
Jane King
'Dan's talk was fascinating and thought-provoking. It is so applicable to our work in the veterinary sector, both in terms of communication and Human Factors within our practices. Learning in these current times to be adaptive with all that is going on in the world around us is so important.'
Katie McCreary
“As with previous VetLed stuff it has given me more/renewed enthusiasm to take the Human Factors, QI, patient safety stuff and keep it going in the practice.”
Katie McCreary
“As with previous VetLed stuff it has given me more/renewed enthusiasm to take the Human Factors, QI, patient safety stuff and keep it going in the practice.”
Stuart McMorrow
“We worked with VetLed for an intensive, and brilliant, year. They created a bespoke programme for our practice after chatting through where we were and where we wanted to be. To say it was helpful is a massive understatement! They know what they are talking about and the observation days they conducted gave us massive insight into areas we had not seen we could improve on. I can't recommend their help and support enough!”
Stuart McMorrow
“We worked with VetLed for an intensive, and brilliant, year. They created a bespoke programme for our practice after chatting through where we were and where we wanted to be. To say it was helpful is a massive understatement! They know what they are talking about and the observation days they conducted gave us massive insight into areas we had not seen we could improve on. I can't recommend their help and support enough!”
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Alicia Roberts
‘Really good day to just practice some more scenarios and refresh knowledge after getting stuck into practice life!’
Alicia Roberts
‘Really good day to just practice some more scenarios and refresh knowledge after getting stuck into practice life!’
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Head Of Nursing Services
“The team have become much more aware of how incivility can affect us and our performance and in general the team are more inclined to discuss this amongst themselves and some team members have grown in confidence to approach peers and deliver feedback when they have perceived someone to be uncivil.”
Head Of Nursing Services
“The team have become much more aware of how incivility can affect us and our performance and in general the team are more inclined to discuss this amongst themselves and some team members have grown in confidence to approach peers and deliver feedback when they have perceived someone to be uncivil.”
‘Being Human in Practice’
“Excellent teaching, good combination of information and group discussion in a safe environment”
‘Being Human in Practice’
“Excellent teaching, good combination of information and group discussion in a safe environment”
Liv Stockdale
“Brilliant presentation and speaker.”
Liv Stockdale
“Brilliant presentation and speaker.”
Liv Stockdale
“Brilliant presentation and speaker.”
Liv Stockdale
“Brilliant presentation and speaker.”
Head Of Nursing Services
“The team have become much more aware of how incivility can affect us and our performance and in general the team are more inclined to discuss this amongst themselves and some team members have grown in confidence to approach peers and deliver feedback when they have perceived someone to be uncivil.”
Head Of Nursing Services
“The team have become much more aware of how incivility can affect us and our performance and in general the team are more inclined to discuss this amongst themselves and some team members have grown in confidence to approach peers and deliver feedback when they have perceived someone to be uncivil.”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Katie McCreary
“As with previous VetLed stuff it has given me more/renewed enthusiasm to take the Human Factors, QI, patient safety stuff and keep it going in the practice.”
Katie McCreary
“As with previous VetLed stuff it has given me more/renewed enthusiasm to take the Human Factors, QI, patient safety stuff and keep it going in the practice.”
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
‘Being Human in Practice’
“Excellent teaching, good combination of information and group discussion in a safe environment”
‘Being Human in Practice’
“Excellent teaching, good combination of information and group discussion in a safe environment”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Alicia Roberts
‘Really good day to just practice some more scenarios and refresh knowledge after getting stuck into practice life!’
Alicia Roberts
‘Really good day to just practice some more scenarios and refresh knowledge after getting stuck into practice life!’
Stuart McMorrow
“We worked with VetLed for an intensive, and brilliant, year. They created a bespoke programme for our practice after chatting through where we were and where we wanted to be. To say it was helpful is a massive understatement! They know what they are talking about and the observation days they conducted gave us massive insight into areas we had not seen we could improve on. I can't recommend their help and support enough!”
Stuart McMorrow
“We worked with VetLed for an intensive, and brilliant, year. They created a bespoke programme for our practice after chatting through where we were and where we wanted to be. To say it was helpful is a massive understatement! They know what they are talking about and the observation days they conducted gave us massive insight into areas we had not seen we could improve on. I can't recommend their help and support enough!”
Jane King
'Dan's talk was fascinating and thought-provoking. It is so applicable to our work in the veterinary sector, both in terms of communication and Human Factors within our practices. Learning in these current times to be adaptive with all that is going on in the world around us is so important.'
Jane King
'Dan's talk was fascinating and thought-provoking. It is so applicable to our work in the veterinary sector, both in terms of communication and Human Factors within our practices. Learning in these current times to be adaptive with all that is going on in the world around us is so important.'
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Trainers
Dan Tipney
Dr. Sara Jackson
Becky Jones
FAQs
