Understanding & influencing practice culture
Explore the fundamentals of practice culture & learn practical steps to align culture with your pr
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Overview:
Culture is key to team success, affecting recruitment, wellbeing, patient safety, and efficiency. But what does ‘culture’ really mean in practice? In this introductory session, we’ll explore this definition, together with how it relates to behaviour, psychology, and team dynamics. You'll discover the fundamentals for supporting a culture that is aligned with your practice values through conscious and deliberate actions. Drawing on our team’s diverse experiences, both from inside and outside the veterinary sector, we’ll break down the theory into practical steps. This session provides the foundation for every team member to positively influence ‘the way you do things’.
Who is this course suitable for?
- All members of veterinary teams, both clinical and non-clinical. There is great benefit for a team to discuss and develop fundamentals of practice culture together.
Service classification:
Practices & Teams, Corporate Organisations
Course length:
60 minutes (online)
Course Testimonials
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Stuart McMorrow
“We worked with VetLed for an intensive, and brilliant, year. They created a bespoke programme for our practice after chatting through where we were and where we wanted to be. To say it was helpful is a massive understatement! They know what they are talking about and the observation days they conducted gave us massive insight into areas we had not seen we could improve on. I can't recommend their help and support enough!”
Stuart McMorrow
“We worked with VetLed for an intensive, and brilliant, year. They created a bespoke programme for our practice after chatting through where we were and where we wanted to be. To say it was helpful is a massive understatement! They know what they are talking about and the observation days they conducted gave us massive insight into areas we had not seen we could improve on. I can't recommend their help and support enough!”
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Kelly Gordon
‘Amazing and inspiring as always, so many ideas and concepts to take away and take back. Came just at the right time for me when I've maybe been flagging a little professionally. You have all helped stoke that fire and reinvigorate my enthusiasm. Incredibly grateful for this community. Great few days, really enjoyed it, already excited about next year!’
Kelly Gordon
‘Amazing and inspiring as always, so many ideas and concepts to take away and take back. Came just at the right time for me when I've maybe been flagging a little professionally. You have all helped stoke that fire and reinvigorate my enthusiasm. Incredibly grateful for this community. Great few days, really enjoyed it, already excited about next year!’
Lizzie Pratt
‘Dan and Orly were very engaging and clearly care a lot about the subject. They were both very approachable and communicated incredibly well.’
Lizzie Pratt
‘Dan and Orly were very engaging and clearly care a lot about the subject. They were both very approachable and communicated incredibly well.’
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Mark Evans
“In a busy multi-disciplinary referral hospital like ours, Human Factors plays a key role in team dynamics, staff wellbeing, and ultimately patient care. The support of VetLed has been invaluable in improving our knowledge in this area.
The VetLed team worked with colleagues from across the hospital over an extended period, using observations, frameworks, tools, and techniques that we can take forward on our Human Factors improvement journey.
We are grateful for the support of VetLed and would not hesitate to work with them again in the future.”
Mark Evans
“In a busy multi-disciplinary referral hospital like ours, Human Factors plays a key role in team dynamics, staff wellbeing, and ultimately patient care. The support of VetLed has been invaluable in improving our knowledge in this area.
The VetLed team worked with colleagues from across the hospital over an extended period, using observations, frameworks, tools, and techniques that we can take forward on our Human Factors improvement journey.
We are grateful for the support of VetLed and would not hesitate to work with them again in the future.”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
Online short
“Lightbulb moments”.
Online short
“Lightbulb moments”.
Eve Thomas
“Really interesting and stimulating, excited to bring things back to the team.”
Eve Thomas
“Really interesting and stimulating, excited to bring things back to the team.”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Ana Pereira
“I really loved it, really practical, hands on and useful for the future.”
Ana Pereira
“I really loved it, really practical, hands on and useful for the future.”
Liv Stockdale
“Brilliant presentation and speaker.”
Liv Stockdale
“Brilliant presentation and speaker.”
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Stuart McMorrow
“We worked with VetLed for an intensive, and brilliant, year. They created a bespoke programme for our practice after chatting through where we were and where we wanted to be. To say it was helpful is a massive understatement! They know what they are talking about and the observation days they conducted gave us massive insight into areas we had not seen we could improve on. I can't recommend their help and support enough!”
Stuart McMorrow
“We worked with VetLed for an intensive, and brilliant, year. They created a bespoke programme for our practice after chatting through where we were and where we wanted to be. To say it was helpful is a massive understatement! They know what they are talking about and the observation days they conducted gave us massive insight into areas we had not seen we could improve on. I can't recommend their help and support enough!”
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Kelly Gordon
‘Amazing and inspiring as always, so many ideas and concepts to take away and take back. Came just at the right time for me when I've maybe been flagging a little professionally. You have all helped stoke that fire and reinvigorate my enthusiasm. Incredibly grateful for this community. Great few days, really enjoyed it, already excited about next year!’
Kelly Gordon
‘Amazing and inspiring as always, so many ideas and concepts to take away and take back. Came just at the right time for me when I've maybe been flagging a little professionally. You have all helped stoke that fire and reinvigorate my enthusiasm. Incredibly grateful for this community. Great few days, really enjoyed it, already excited about next year!’
Lizzie Pratt
‘Dan and Orly were very engaging and clearly care a lot about the subject. They were both very approachable and communicated incredibly well.’
Lizzie Pratt
‘Dan and Orly were very engaging and clearly care a lot about the subject. They were both very approachable and communicated incredibly well.’
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Mark Evans
“In a busy multi-disciplinary referral hospital like ours, Human Factors plays a key role in team dynamics, staff wellbeing, and ultimately patient care. The support of VetLed has been invaluable in improving our knowledge in this area.
The VetLed team worked with colleagues from across the hospital over an extended period, using observations, frameworks, tools, and techniques that we can take forward on our Human Factors improvement journey.
We are grateful for the support of VetLed and would not hesitate to work with them again in the future.”
Mark Evans
“In a busy multi-disciplinary referral hospital like ours, Human Factors plays a key role in team dynamics, staff wellbeing, and ultimately patient care. The support of VetLed has been invaluable in improving our knowledge in this area.
The VetLed team worked with colleagues from across the hospital over an extended period, using observations, frameworks, tools, and techniques that we can take forward on our Human Factors improvement journey.
We are grateful for the support of VetLed and would not hesitate to work with them again in the future.”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
Online short
“Lightbulb moments”.
Online short
“Lightbulb moments”.
Eve Thomas
“Really interesting and stimulating, excited to bring things back to the team.”
Eve Thomas
“Really interesting and stimulating, excited to bring things back to the team.”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Ana Pereira
“I really loved it, really practical, hands on and useful for the future.”
Ana Pereira
“I really loved it, really practical, hands on and useful for the future.”
Liv Stockdale
“Brilliant presentation and speaker.”
Liv Stockdale
“Brilliant presentation and speaker.”
Liv Stockdale
“Brilliant presentation and speaker.”
Liv Stockdale
“Brilliant presentation and speaker.”
Ana Pereira
“I really loved it, really practical, hands on and useful for the future.”
Ana Pereira
“I really loved it, really practical, hands on and useful for the future.”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
Mark Evans
“In a busy multi-disciplinary referral hospital like ours, Human Factors plays a key role in team dynamics, staff wellbeing, and ultimately patient care. The support of VetLed has been invaluable in improving our knowledge in this area.
The VetLed team worked with colleagues from across the hospital over an extended period, using observations, frameworks, tools, and techniques that we can take forward on our Human Factors improvement journey.
We are grateful for the support of VetLed and would not hesitate to work with them again in the future.”
Mark Evans
“In a busy multi-disciplinary referral hospital like ours, Human Factors plays a key role in team dynamics, staff wellbeing, and ultimately patient care. The support of VetLed has been invaluable in improving our knowledge in this area.
The VetLed team worked with colleagues from across the hospital over an extended period, using observations, frameworks, tools, and techniques that we can take forward on our Human Factors improvement journey.
We are grateful for the support of VetLed and would not hesitate to work with them again in the future.”
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Kelly Gordon
‘Amazing and inspiring as always, so many ideas and concepts to take away and take back. Came just at the right time for me when I've maybe been flagging a little professionally. You have all helped stoke that fire and reinvigorate my enthusiasm. Incredibly grateful for this community. Great few days, really enjoyed it, already excited about next year!’
Kelly Gordon
‘Amazing and inspiring as always, so many ideas and concepts to take away and take back. Came just at the right time for me when I've maybe been flagging a little professionally. You have all helped stoke that fire and reinvigorate my enthusiasm. Incredibly grateful for this community. Great few days, really enjoyed it, already excited about next year!’
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Eve Thomas
“Really interesting and stimulating, excited to bring things back to the team.”
Eve Thomas
“Really interesting and stimulating, excited to bring things back to the team.”
Online short
“Lightbulb moments”.
Online short
“Lightbulb moments”.
Lizzie Pratt
‘Dan and Orly were very engaging and clearly care a lot about the subject. They were both very approachable and communicated incredibly well.’
Lizzie Pratt
‘Dan and Orly were very engaging and clearly care a lot about the subject. They were both very approachable and communicated incredibly well.’
Stuart McMorrow
“We worked with VetLed for an intensive, and brilliant, year. They created a bespoke programme for our practice after chatting through where we were and where we wanted to be. To say it was helpful is a massive understatement! They know what they are talking about and the observation days they conducted gave us massive insight into areas we had not seen we could improve on. I can't recommend their help and support enough!”
Stuart McMorrow
“We worked with VetLed for an intensive, and brilliant, year. They created a bespoke programme for our practice after chatting through where we were and where we wanted to be. To say it was helpful is a massive understatement! They know what they are talking about and the observation days they conducted gave us massive insight into areas we had not seen we could improve on. I can't recommend their help and support enough!”
Trainers:
Dan Tipney
Dr. Jenny Guyat
FAQs
