Being Human in Practice
Explore the real, human challenges of veterinary work & gain practical strategies to overcome them
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Understand why culture or ‘the way we do things around here’ has such profound implications for your people, practice and patients. In this dynamic workshop, we will explore what matters to your team, why core values are crucial and how to use our roadmap to strengthen your practice culture.
We will help you. We help you to:
- Understand what tools can be used for leading change
- Define objectives that support your core values
- Empower your team to positively contribute towards a culture that is aligned with a sense of meaning and purpose
- Measure components of your practice culture
Who is this course suitable for?
All members of veterinary teams, both clinical and non-clinical can attend this course. This content can be better suited to those in lead roles and anyone who has a desire to champion the subject of practice culture.
Service classification:
Practices/teams, corporate
Course length:
1 day (in-person)
Course Testimonials
Joseph
‘Every professional needs this training, and retraining’
Joseph
‘Every professional needs this training, and retraining’
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Prof. John Williams
An excellent programme…motivational and encouraging. I found the course and my co-delegates to be inspirational.
Prof. John Williams
An excellent programme…motivational and encouraging. I found the course and my co-delegates to be inspirational.
Jane King
'Dan's talk was fascinating and thought-provoking. It is so applicable to our work in the veterinary sector, both in terms of communication and Human Factors within our practices. Learning in these current times to be adaptive with all that is going on in the world around us is so important.'
Jane King
'Dan's talk was fascinating and thought-provoking. It is so applicable to our work in the veterinary sector, both in terms of communication and Human Factors within our practices. Learning in these current times to be adaptive with all that is going on in the world around us is so important.'
CVS new graduate
“The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.”
CVS new graduate
“The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.”
David Donovan
“The whole team found the Introduction to the Civility Programme extremely useful to ensure we all had the same understanding of the importance of civility in practice. We are looking forward to the next steps in the programme so that we have more tools and training for compassionate communication as a team.”
David Donovan
“The whole team found the Introduction to the Civility Programme extremely useful to ensure we all had the same understanding of the importance of civility in practice. We are looking forward to the next steps in the programme so that we have more tools and training for compassionate communication as a team.”
Dr. Iona Mackenzie
"The VetLed Leadership Programme has been an invaluable resource for our leadership team, helping us explore our individual strengths and challenges while aligning our leaders towards a common goal. From the first session, we noticed a difference in confidence with leadership decisions, using tools that prioritize people and foster a healthy and sustainable practice culture.
Their supportive and engaging course leaders provide real-life insight into veterinary practice and create an environment where the team feels encouraged to speak up in group sessions.
I would highly recommend VetLed for any team that understands the importance of their people and the team culture in creating success.”
Dr. Iona Mackenzie
"The VetLed Leadership Programme has been an invaluable resource for our leadership team, helping us explore our individual strengths and challenges while aligning our leaders towards a common goal. From the first session, we noticed a difference in confidence with leadership decisions, using tools that prioritize people and foster a healthy and sustainable practice culture.
Their supportive and engaging course leaders provide real-life insight into veterinary practice and create an environment where the team feels encouraged to speak up in group sessions.
I would highly recommend VetLed for any team that understands the importance of their people and the team culture in creating success.”
Catherine Oxtoby
‘Great atmosphere, collaboration and chat!’
Catherine Oxtoby
‘Great atmosphere, collaboration and chat!’
Lucy Webb
‘I was hesitant about it being all virtual and how engaging it would feel, however the tech has been easy to navigate and I haven't had any issues. The networking session was run really well and I enjoyed the opportunity for discussion.‘
Lucy Webb
‘I was hesitant about it being all virtual and how engaging it would feel, however the tech has been easy to navigate and I haven't had any issues. The networking session was run really well and I enjoyed the opportunity for discussion.‘
Katie McCreary
“As with previous VetLed stuff it has given me more/renewed enthusiasm to take the Human Factors, QI, patient safety stuff and keep it going in the practice.”
Katie McCreary
“As with previous VetLed stuff it has given me more/renewed enthusiasm to take the Human Factors, QI, patient safety stuff and keep it going in the practice.”
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Samantha Van Der Struys
‘Really useful conversation. I feel like I’ve found my tribe!’
Samantha Van Der Struys
‘Really useful conversation. I feel like I’ve found my tribe!’
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Rachel Clay
‘Excellent, inspiring topics and great to be able to bring colleagues from other independent practices to come on the journey with me.‘
Rachel Clay
‘Excellent, inspiring topics and great to be able to bring colleagues from other independent practices to come on the journey with me.‘
Claire Hill
‘The networking sessions were super valuable to discuss and learn from each others experience of human factors in practice and the different approaches to situations. ‘
Claire Hill
‘The networking sessions were super valuable to discuss and learn from each others experience of human factors in practice and the different approaches to situations. ‘
Anne Barriere
‘Each of the previous VHFC have left me looking forward for the next one, and this year has not been different. What a fantastic event and community and how amazing to see it grow!'
Anne Barriere
‘Each of the previous VHFC have left me looking forward for the next one, and this year has not been different. What a fantastic event and community and how amazing to see it grow!'
Petra Agthe
‘Loved every moment. Every session was excellent and engaging. It was energising and encouraging to feel part of just a vibrant community creating change in the profession. Still lots of talks to go through on catch up! No real suggestions as everything was just great.’
Petra Agthe
‘Loved every moment. Every session was excellent and engaging. It was energising and encouraging to feel part of just a vibrant community creating change in the profession. Still lots of talks to go through on catch up! No real suggestions as everything was just great.’
Lizzie Pratt
‘Dan and Orly were very engaging and clearly care a lot about the subject. They were both very approachable and communicated incredibly well.’
Lizzie Pratt
‘Dan and Orly were very engaging and clearly care a lot about the subject. They were both very approachable and communicated incredibly well.’
Amelia Perring
‘Thoroughly enjoyed and very interesting! Important to take stock and consider communication and awareness! - thank you, Dan! ‘
Amelia Perring
‘Thoroughly enjoyed and very interesting! Important to take stock and consider communication and awareness! - thank you, Dan! ‘
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Erin Burnett
‘Really brilliant!! Felt I was able to be open and honest. Was able to learn lots from Cat and Sara and the other new grads on the course.’
Erin Burnett
‘Really brilliant!! Felt I was able to be open and honest. Was able to learn lots from Cat and Sara and the other new grads on the course.’
Charlotte
‘Helpful and nice to have a safe space to discuss practice’
Charlotte
‘Helpful and nice to have a safe space to discuss practice’
Recent Graduate Vet
‘The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.’
Recent Graduate Vet
‘The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.’
Alicia Roberts
‘Really good day to just practice some more scenarios and refresh knowledge after getting stuck into practice life!’
Alicia Roberts
‘Really good day to just practice some more scenarios and refresh knowledge after getting stuck into practice life!’
Emma Farrelly
“I just wanted to drop you both a note to say, thank you for the sessions you ran for us this and last week. The feedback from our teams has been overwhelmingly positive. The sessions were well delivered, engaging and very useful! It has definitely triggered a couple of other projects we would like to implement later in the year.”
Emma Farrelly
“I just wanted to drop you both a note to say, thank you for the sessions you ran for us this and last week. The feedback from our teams has been overwhelmingly positive. The sessions were well delivered, engaging and very useful! It has definitely triggered a couple of other projects we would like to implement later in the year.”
Lacey Quinn Daniels
“Just wanted to check in and say thank you and congratulations! VetLed pulled off another brilliantly inspiring conference with a real sense of not only community but a movement for change.”
Lacey Quinn Daniels
“Just wanted to check in and say thank you and congratulations! VetLed pulled off another brilliantly inspiring conference with a real sense of not only community but a movement for change.”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
Online short
“Lightbulb moments”.
Online short
“Lightbulb moments”.
Sara Snopczynska
“So many big take home messages for me, especially the encouragement to get involved in any way to become part of the change.”
Sara Snopczynska
“So many big take home messages for me, especially the encouragement to get involved in any way to become part of the change.”
Eve Thomas
“Really interesting and stimulating, excited to bring things back to the team.”
Eve Thomas
“Really interesting and stimulating, excited to bring things back to the team.”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Head Of Nursing Services
“The team have become much more aware of how incivility can affect us and our performance and in general the team are more inclined to discuss this amongst themselves and some team members have grown in confidence to approach peers and deliver feedback when they have perceived someone to be uncivil.”
Head Of Nursing Services
“The team have become much more aware of how incivility can affect us and our performance and in general the team are more inclined to discuss this amongst themselves and some team members have grown in confidence to approach peers and deliver feedback when they have perceived someone to be uncivil.”
‘Being Human in Practice’
“Excellent teaching, good combination of information and group discussion in a safe environment”
‘Being Human in Practice’
“Excellent teaching, good combination of information and group discussion in a safe environment”
Liv Stockdale
“Brilliant presentation and speaker.”
Liv Stockdale
“Brilliant presentation and speaker.”
Joseph
‘Every professional needs this training, and retraining’
Joseph
‘Every professional needs this training, and retraining’
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Prof. John Williams
An excellent programme…motivational and encouraging. I found the course and my co-delegates to be inspirational.
Prof. John Williams
An excellent programme…motivational and encouraging. I found the course and my co-delegates to be inspirational.
Jane King
'Dan's talk was fascinating and thought-provoking. It is so applicable to our work in the veterinary sector, both in terms of communication and Human Factors within our practices. Learning in these current times to be adaptive with all that is going on in the world around us is so important.'
Jane King
'Dan's talk was fascinating and thought-provoking. It is so applicable to our work in the veterinary sector, both in terms of communication and Human Factors within our practices. Learning in these current times to be adaptive with all that is going on in the world around us is so important.'
CVS new graduate
“The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.”
CVS new graduate
“The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.”
David Donovan
“The whole team found the Introduction to the Civility Programme extremely useful to ensure we all had the same understanding of the importance of civility in practice. We are looking forward to the next steps in the programme so that we have more tools and training for compassionate communication as a team.”
David Donovan
“The whole team found the Introduction to the Civility Programme extremely useful to ensure we all had the same understanding of the importance of civility in practice. We are looking forward to the next steps in the programme so that we have more tools and training for compassionate communication as a team.”
Dr. Iona Mackenzie
"The VetLed Leadership Programme has been an invaluable resource for our leadership team, helping us explore our individual strengths and challenges while aligning our leaders towards a common goal. From the first session, we noticed a difference in confidence with leadership decisions, using tools that prioritize people and foster a healthy and sustainable practice culture.
Their supportive and engaging course leaders provide real-life insight into veterinary practice and create an environment where the team feels encouraged to speak up in group sessions.
I would highly recommend VetLed for any team that understands the importance of their people and the team culture in creating success.”
Dr. Iona Mackenzie
"The VetLed Leadership Programme has been an invaluable resource for our leadership team, helping us explore our individual strengths and challenges while aligning our leaders towards a common goal. From the first session, we noticed a difference in confidence with leadership decisions, using tools that prioritize people and foster a healthy and sustainable practice culture.
Their supportive and engaging course leaders provide real-life insight into veterinary practice and create an environment where the team feels encouraged to speak up in group sessions.
I would highly recommend VetLed for any team that understands the importance of their people and the team culture in creating success.”
Catherine Oxtoby
‘Great atmosphere, collaboration and chat!’
Catherine Oxtoby
‘Great atmosphere, collaboration and chat!’
Lucy Webb
‘I was hesitant about it being all virtual and how engaging it would feel, however the tech has been easy to navigate and I haven't had any issues. The networking session was run really well and I enjoyed the opportunity for discussion.‘
Lucy Webb
‘I was hesitant about it being all virtual and how engaging it would feel, however the tech has been easy to navigate and I haven't had any issues. The networking session was run really well and I enjoyed the opportunity for discussion.‘
Katie McCreary
“As with previous VetLed stuff it has given me more/renewed enthusiasm to take the Human Factors, QI, patient safety stuff and keep it going in the practice.”
Katie McCreary
“As with previous VetLed stuff it has given me more/renewed enthusiasm to take the Human Factors, QI, patient safety stuff and keep it going in the practice.”
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Samantha Van Der Struys
‘Really useful conversation. I feel like I’ve found my tribe!’
Samantha Van Der Struys
‘Really useful conversation. I feel like I’ve found my tribe!’
Rachel Clay
‘Excellent, inspiring topics and great to be able to bring colleagues from other independent practices to come on the journey with me.‘
Rachel Clay
‘Excellent, inspiring topics and great to be able to bring colleagues from other independent practices to come on the journey with me.‘
Claire Hill
‘The networking sessions were super valuable to discuss and learn from each others experience of human factors in practice and the different approaches to situations. ‘
Claire Hill
‘The networking sessions were super valuable to discuss and learn from each others experience of human factors in practice and the different approaches to situations. ‘
Anne Barriere
‘Each of the previous VHFC have left me looking forward for the next one, and this year has not been different. What a fantastic event and community and how amazing to see it grow!'
Anne Barriere
‘Each of the previous VHFC have left me looking forward for the next one, and this year has not been different. What a fantastic event and community and how amazing to see it grow!'
Petra Agthe
‘Loved every moment. Every session was excellent and engaging. It was energising and encouraging to feel part of just a vibrant community creating change in the profession. Still lots of talks to go through on catch up! No real suggestions as everything was just great.’
Petra Agthe
‘Loved every moment. Every session was excellent and engaging. It was energising and encouraging to feel part of just a vibrant community creating change in the profession. Still lots of talks to go through on catch up! No real suggestions as everything was just great.’
Lizzie Pratt
‘Dan and Orly were very engaging and clearly care a lot about the subject. They were both very approachable and communicated incredibly well.’
Lizzie Pratt
‘Dan and Orly were very engaging and clearly care a lot about the subject. They were both very approachable and communicated incredibly well.’
Amelia Perring
‘Thoroughly enjoyed and very interesting! Important to take stock and consider communication and awareness! - thank you, Dan! ‘
Amelia Perring
‘Thoroughly enjoyed and very interesting! Important to take stock and consider communication and awareness! - thank you, Dan! ‘
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Erin Burnett
‘Really brilliant!! Felt I was able to be open and honest. Was able to learn lots from Cat and Sara and the other new grads on the course.’
Erin Burnett
‘Really brilliant!! Felt I was able to be open and honest. Was able to learn lots from Cat and Sara and the other new grads on the course.’
Charlotte
‘Helpful and nice to have a safe space to discuss practice’
Charlotte
‘Helpful and nice to have a safe space to discuss practice’
Recent Graduate Vet
‘The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.’
Recent Graduate Vet
‘The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.’
Alicia Roberts
‘Really good day to just practice some more scenarios and refresh knowledge after getting stuck into practice life!’
Alicia Roberts
‘Really good day to just practice some more scenarios and refresh knowledge after getting stuck into practice life!’
Emma Farrelly
“I just wanted to drop you both a note to say, thank you for the sessions you ran for us this and last week. The feedback from our teams has been overwhelmingly positive. The sessions were well delivered, engaging and very useful! It has definitely triggered a couple of other projects we would like to implement later in the year.”
Emma Farrelly
“I just wanted to drop you both a note to say, thank you for the sessions you ran for us this and last week. The feedback from our teams has been overwhelmingly positive. The sessions were well delivered, engaging and very useful! It has definitely triggered a couple of other projects we would like to implement later in the year.”
Lacey Quinn Daniels
“Just wanted to check in and say thank you and congratulations! VetLed pulled off another brilliantly inspiring conference with a real sense of not only community but a movement for change.”
Lacey Quinn Daniels
“Just wanted to check in and say thank you and congratulations! VetLed pulled off another brilliantly inspiring conference with a real sense of not only community but a movement for change.”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
Online short
“Lightbulb moments”.
Online short
“Lightbulb moments”.
Sara Snopczynska
“So many big take home messages for me, especially the encouragement to get involved in any way to become part of the change.”
Sara Snopczynska
“So many big take home messages for me, especially the encouragement to get involved in any way to become part of the change.”
Eve Thomas
“Really interesting and stimulating, excited to bring things back to the team.”
Eve Thomas
“Really interesting and stimulating, excited to bring things back to the team.”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Head Of Nursing Services
“The team have become much more aware of how incivility can affect us and our performance and in general the team are more inclined to discuss this amongst themselves and some team members have grown in confidence to approach peers and deliver feedback when they have perceived someone to be uncivil.”
Head Of Nursing Services
“The team have become much more aware of how incivility can affect us and our performance and in general the team are more inclined to discuss this amongst themselves and some team members have grown in confidence to approach peers and deliver feedback when they have perceived someone to be uncivil.”
‘Being Human in Practice’
“Excellent teaching, good combination of information and group discussion in a safe environment”
‘Being Human in Practice’
“Excellent teaching, good combination of information and group discussion in a safe environment”
Liv Stockdale
“Brilliant presentation and speaker.”
Liv Stockdale
“Brilliant presentation and speaker.”
Liv Stockdale
“Brilliant presentation and speaker.”
Liv Stockdale
“Brilliant presentation and speaker.”
Head Of Nursing Services
“The team have become much more aware of how incivility can affect us and our performance and in general the team are more inclined to discuss this amongst themselves and some team members have grown in confidence to approach peers and deliver feedback when they have perceived someone to be uncivil.”
Head Of Nursing Services
“The team have become much more aware of how incivility can affect us and our performance and in general the team are more inclined to discuss this amongst themselves and some team members have grown in confidence to approach peers and deliver feedback when they have perceived someone to be uncivil.”
Sara Snopczynska
“So many big take home messages for me, especially the encouragement to get involved in any way to become part of the change.”
Sara Snopczynska
“So many big take home messages for me, especially the encouragement to get involved in any way to become part of the change.”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
RVN Delegate
“This should be compulsory. Not only to our vets and nurses, but also, importantly, to our practice managers”
Lacey Quinn Daniels
“Just wanted to check in and say thank you and congratulations! VetLed pulled off another brilliantly inspiring conference with a real sense of not only community but a movement for change.”
Lacey Quinn Daniels
“Just wanted to check in and say thank you and congratulations! VetLed pulled off another brilliantly inspiring conference with a real sense of not only community but a movement for change.”
Recent Graduate Vet
‘The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.’
Recent Graduate Vet
‘The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.’
Joseph
‘Every professional needs this training, and retraining’
Joseph
‘Every professional needs this training, and retraining’
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Emma Elliott
“Great delivery. I feel that I've learnt a lot that I can take back and apply to my work!”
Petra Agthe
‘Loved every moment. Every session was excellent and engaging. It was energising and encouraging to feel part of just a vibrant community creating change in the profession. Still lots of talks to go through on catch up! No real suggestions as everything was just great.’
Petra Agthe
‘Loved every moment. Every session was excellent and engaging. It was energising and encouraging to feel part of just a vibrant community creating change in the profession. Still lots of talks to go through on catch up! No real suggestions as everything was just great.’
Claire Hill
‘The networking sessions were super valuable to discuss and learn from each others experience of human factors in practice and the different approaches to situations. ‘
Claire Hill
‘The networking sessions were super valuable to discuss and learn from each others experience of human factors in practice and the different approaches to situations. ‘
Samantha Van Der Struys
‘Really useful conversation. I feel like I’ve found my tribe!’
Samantha Van Der Struys
‘Really useful conversation. I feel like I’ve found my tribe!’
Catherine Oxtoby
‘Great atmosphere, collaboration and chat!’
Catherine Oxtoby
‘Great atmosphere, collaboration and chat!’
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Helena Wilkes
‘It’s amazing how the whole profession needs to come together to implement patient safety in all aspects of what we are doing.‘
Katie McCreary
“As with previous VetLed stuff it has given me more/renewed enthusiasm to take the Human Factors, QI, patient safety stuff and keep it going in the practice.”
Katie McCreary
“As with previous VetLed stuff it has given me more/renewed enthusiasm to take the Human Factors, QI, patient safety stuff and keep it going in the practice.”
Dr. Iona Mackenzie
"The VetLed Leadership Programme has been an invaluable resource for our leadership team, helping us explore our individual strengths and challenges while aligning our leaders towards a common goal. From the first session, we noticed a difference in confidence with leadership decisions, using tools that prioritize people and foster a healthy and sustainable practice culture.
Their supportive and engaging course leaders provide real-life insight into veterinary practice and create an environment where the team feels encouraged to speak up in group sessions.
I would highly recommend VetLed for any team that understands the importance of their people and the team culture in creating success.”
Dr. Iona Mackenzie
"The VetLed Leadership Programme has been an invaluable resource for our leadership team, helping us explore our individual strengths and challenges while aligning our leaders towards a common goal. From the first session, we noticed a difference in confidence with leadership decisions, using tools that prioritize people and foster a healthy and sustainable practice culture.
Their supportive and engaging course leaders provide real-life insight into veterinary practice and create an environment where the team feels encouraged to speak up in group sessions.
I would highly recommend VetLed for any team that understands the importance of their people and the team culture in creating success.”
CVS new graduate
“The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.”
CVS new graduate
“The practical day was so helpful. Cat and Sara created an extremely safe environment and were so kind, patient and understanding. Everyone in my group commented on how they felt they could be completely open and share mistakes, silly questions etc.”
Prof. John Williams
An excellent programme…motivational and encouraging. I found the course and my co-delegates to be inspirational.
Prof. John Williams
An excellent programme…motivational and encouraging. I found the course and my co-delegates to be inspirational.
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
Liz Law-Bartle
All the talks I watched on Thursday were amazing, but I especially enjoyed the importance of non-clinical skills development in university and EMS. It was really refreshing and empowering to watch these incredibly inspirational women speak about their journeys to get to where they are now. It was truly eye-opening and awe-inspiring.
‘Being Human in Practice’
“Excellent teaching, good combination of information and group discussion in a safe environment”
‘Being Human in Practice’
“Excellent teaching, good combination of information and group discussion in a safe environment”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Recent Graduate
“Beyond my expectations, very interactive and well explained. Very helpful!”
Eve Thomas
“Really interesting and stimulating, excited to bring things back to the team.”
Eve Thomas
“Really interesting and stimulating, excited to bring things back to the team.”
Online short
“Lightbulb moments”.
Online short
“Lightbulb moments”.
Emma Farrelly
“I just wanted to drop you both a note to say, thank you for the sessions you ran for us this and last week. The feedback from our teams has been overwhelmingly positive. The sessions were well delivered, engaging and very useful! It has definitely triggered a couple of other projects we would like to implement later in the year.”
Emma Farrelly
“I just wanted to drop you both a note to say, thank you for the sessions you ran for us this and last week. The feedback from our teams has been overwhelmingly positive. The sessions were well delivered, engaging and very useful! It has definitely triggered a couple of other projects we would like to implement later in the year.”
Alicia Roberts
‘Really good day to just practice some more scenarios and refresh knowledge after getting stuck into practice life!’
Alicia Roberts
‘Really good day to just practice some more scenarios and refresh knowledge after getting stuck into practice life!’
Charlotte
‘Helpful and nice to have a safe space to discuss practice’
Charlotte
‘Helpful and nice to have a safe space to discuss practice’
Erin Burnett
‘Really brilliant!! Felt I was able to be open and honest. Was able to learn lots from Cat and Sara and the other new grads on the course.’
Erin Burnett
‘Really brilliant!! Felt I was able to be open and honest. Was able to learn lots from Cat and Sara and the other new grads on the course.’
Amelia Perring
‘Thoroughly enjoyed and very interesting! Important to take stock and consider communication and awareness! - thank you, Dan! ‘
Amelia Perring
‘Thoroughly enjoyed and very interesting! Important to take stock and consider communication and awareness! - thank you, Dan! ‘
Lizzie Pratt
‘Dan and Orly were very engaging and clearly care a lot about the subject. They were both very approachable and communicated incredibly well.’
Lizzie Pratt
‘Dan and Orly were very engaging and clearly care a lot about the subject. They were both very approachable and communicated incredibly well.’
Anne Barriere
‘Each of the previous VHFC have left me looking forward for the next one, and this year has not been different. What a fantastic event and community and how amazing to see it grow!'
Anne Barriere
‘Each of the previous VHFC have left me looking forward for the next one, and this year has not been different. What a fantastic event and community and how amazing to see it grow!'
Lucy Webb
‘I was hesitant about it being all virtual and how engaging it would feel, however the tech has been easy to navigate and I haven't had any issues. The networking session was run really well and I enjoyed the opportunity for discussion.‘
Lucy Webb
‘I was hesitant about it being all virtual and how engaging it would feel, however the tech has been easy to navigate and I haven't had any issues. The networking session was run really well and I enjoyed the opportunity for discussion.‘
Rachel Clay
‘Excellent, inspiring topics and great to be able to bring colleagues from other independent practices to come on the journey with me.‘
Rachel Clay
‘Excellent, inspiring topics and great to be able to bring colleagues from other independent practices to come on the journey with me.‘
David Donovan
“The whole team found the Introduction to the Civility Programme extremely useful to ensure we all had the same understanding of the importance of civility in practice. We are looking forward to the next steps in the programme so that we have more tools and training for compassionate communication as a team.”
David Donovan
“The whole team found the Introduction to the Civility Programme extremely useful to ensure we all had the same understanding of the importance of civility in practice. We are looking forward to the next steps in the programme so that we have more tools and training for compassionate communication as a team.”
Jane King
'Dan's talk was fascinating and thought-provoking. It is so applicable to our work in the veterinary sector, both in terms of communication and Human Factors within our practices. Learning in these current times to be adaptive with all that is going on in the world around us is so important.'
Jane King
'Dan's talk was fascinating and thought-provoking. It is so applicable to our work in the veterinary sector, both in terms of communication and Human Factors within our practices. Learning in these current times to be adaptive with all that is going on in the world around us is so important.'
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Amy Martin
Wow, what a conversation starter!
The VetLed Civility training was very impactful really focusing in on how our behaviour towards each other affects patient care. VetLed presented theory and hard-hitting stories but also left our team with a system of tackling incivility practice-wide. This course fitted the bill, Thank You!
Trainers:
Dan Tipney
Jessica Woolrich
Dr. Jenny Guyat
Dr. Alice Lawrence
FAQs
